Refund policy

Because the product we sell is a food item (chewing gum), we strictly comply with all applicable food safety and hygiene regulations.

For public health and hygiene reasons, we do not accept returns or exchanges for any food products, including chewing gum. All sales are final and we cannot accept returns due to change of mind or personal preference, even if the item is unopened or unused.

However, your satisfaction is very important to us.
Please inspect your order upon delivery and contact us immediately at almondyardltd@gmail.com

if:

• the item is defective,

• the item is damaged, or

• you received the wrong product.

We will promptly review the issue and take the necessary steps to make it right, which may include sending a replacement or issuing a refund.

We offer a 14-day resolution window, meaning you must contact us within 14 days of receiving your order to report any defects, damages, or fulfillment errors.

To start a resolution process, please contact us at almondyardltd@gmail.com